OHT Holdings Pty Ltd trading as Orange Heavy Towing

OHT Holdings Pty Ltd trading as Orange Heavy Towing (“we”, “us” or “our”) respects the privacy of customers and is committed to handling personal information responsibly.

We collect information reasonably necessary to respond to enquiries, arrange towing and heavy vehicle recovery services, manage bookings, issue invoices, process payments, resolve disputes and meet legal obligations.

Information may include customer and business names, contact details, vehicle and service-location details, booking records, invoices and payment transaction references.

We may collect information by telephone, email, our website, booking enquiries, service requests and payment facilities. Where necessary, we may disclose relevant information to payment providers, banks, accounting and IT providers, insurers, professional advisers and government authorities where required or authorised by law.

Payments may be processed by third-party payment providers. Card information is handled according to the arrangements and security processes of the applicable provider. We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and retain it only as reasonably necessary for legitimate business and legal purposes.

Customers may request access to or correction of their personal information, subject to applicable law. Privacy complaints should be directed to Orange Heavy Towing using the contact details published on its website or shown on the relevant invoice. Unresolved complaints may be referred to the Office of the Australian Information Commissioner where applicable: https://www.oaic.gov.au/.

Our website or third-party services may use cookies or similar technologies. We may update this policy from time to time and publish the current version on our website.
This policy is subject to applicable Australian privacy laws.